First point of contact
For any issues with your villa, from lost keys to a pool that’s lost its sparkle, always contact your dedicated Villa Management Company or Host first. They know the house best!
Our Recommended Partner:
If you need a professional team to manage the dream, Balearic Properties offers a 24/7 multilingual management service in Pollença.
Connect with Balearic Management:
Call Balearic Management >
Mail Enquiry Here >
Utilities & Urgent Help
If you cannot reach anyone and have a total power cut or water leak, use our direct utility guide below.
Keep in mind: most power cuts in Mallorca are due to "Blown Fuses" from using too many appliances at once.
Power
Endesa (The Grid Guardian):
Use Endesa only if the entire street is dark or if your neighbor has power but your external meter has been cut.
This is a "Supply Problem."
Call Endesa Now >
The Authorised Electrician /Plumber
Contact Serveis Electrics I Aigua Formentor for internal issues like a smell of burning, a trip switch or a breaker that won't flip back up, or plumbing issues.
This is a "House Problem."
Call Serveis Electrics Now >
Serveis Electrics Info >
Keys And Emergency Access
Elite 24/7 keyholding and rapid alarm response coordination. A long-established service by Balearic Properties group, providing total compliance, local expertise, and complete peace of mind.
Balearic Properties >
Locksmith (Antonio Coll):
Local Pollença specialist.
Call Antonio Now >
Antonio Coll Info >
Pool Services
Pool Guardian: General or Urgent issues, with water clarity or filtration etc, Palmer & Partners are the experts who keep the dream blue.
Call Palmer & Partners Now >
Palmer & Partners Info >
